Overview & Applicability
This Notice explains how Solvit may use and disclose your health information and describes your rights under HIPAA. It applies to U.S.-based users of the Platform and U.S.-based clinicians who interact with it.
Our Duties
- We are required by law to maintain the privacy of your health information and to provide you this Notice.
- We must follow the privacy practices described in this Notice and notify you if a breach of unsecured health information occurs.
How We May Use and Disclose Health Information
- Treatment: To share information with your chosen physicians and healthcare providers.
- Payment: To process payments for services rendered.
- Operations: For internal audits, security, quality improvement, and customer support.
- Legal Requirements: When required by law, court order, or regulatory authority.
- De-Identification: We may use de-identified or aggregated data for analytics and research.
Your Rights
- Right to access and obtain copies of your health information.
- Right to request corrections or amendments.
- Right to request restrictions on use or disclosure (we may not always agree).
- Right to request confidential communications.
- Right to receive an accounting of disclosures.
- Right to a paper copy of this Notice.
Complaints
If you believe your rights have been violated, you may file a complaint with Solvit at privacy@solvit.ltd or with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.